REVIEW PAPER
Time based management in health care system: The chosen aspects
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1
Śląski Uniwersytet Medyczny w Katowicach / Medical University of Silesia in Katowice, Bytom, Poland
(Wydział Zdrowia Publicznego, Zakład Zdrowia Publicznego / School of Public Health, Department of Public Health)
2
Śląski Uniwersytet Medyczny w Katowicach / Medical University of Silesia in Katowice, Bytom, Poland
(Wydział Zdrowia Publicznego, Zakład Ekonomiki i Zarządzania w Ochronie Zdrowia / School of Public Health,
Department of Economics and Management in Health Care)
Corresponding author
Joanna Kobza
Zakład Zdrowia Publicznego, Wydział Zdrowia Publicznego, Śląski Uniwersytet Medyczny w Katowicach, Polska, Piekarska 18, 41-902 Bytom, Polska
Med Pr Work Health Saf. 2014;65(4):555-66
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ABSTRACT
Time-based management (TBM) is the key element of the whole management process. For many years in health care systems of
highly developed countries modern and effective methods of time-based management have been implemented in both primary
health care and hospitals (emergency departments and operating rooms). Over the past two decades a systematic review of Polish
literature (since 1990) and peer reviewed articles published in international journals based on PubMed/Medline (2001–2011) have
been carried out. The collected results indicate that the demographic and health changes in the populations are one of the main
challenges facing general practitioners in the nearest future. Time-based management needs new and effective tools and skills,
i.e., identification of priorities, well designed planning, delegation of the tasks, proper coordination, and creation of primary care
teams that include additional members and human resources management. Proper reimbursement of health services, development
of IT in health care system, better collection, storage, processing, analysis and exchange of information and research findings
will also be needed. The use of innovative technologies, like telemedicine consultations, provides the possibility of reducing
waiting time for diagnosis and treatment and in some cases could be applied in terms of secondary care. To improve the efficiency
of operating rooms it is necessary to introduce different solutions, such as operating room coordinator involvement, application of
automation to guide decision-making or use of robotic tools to assist surgical procedures. Overcrowded emergency departments
have a major detrimental effect on the quality of hospital functions, therefore, efforts should be made to reduce them. Time-based
management training among physicians and health care management in Poland, as well as the implementation of practice-based
solutions still applied in highly developed countries seem to be necessary. Med Pr 2014;65(4):555–566