ORIGINAL PAPER
Factors affecting Polish nurses’ willingness to recommend the hospital as a place of care
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1
Jagiellonian University Medical College / Collegium Medicum Uniwersytetu Jagiellońskiego, Kraków, Poland (Faculty of Health Sciences, Institute of Nursing and Midwifery / Wydział Nauk o Zdrowiu, Instytut Pielęgniarstwa i Położnictwa)
2
Jagiellonian University Medical College / Collegium Medicum Uniwersytetu Jagiellońskiego, Kraków, Poland (Department of Medical Sociology, Chair of Epidemiology and Preventive Medicine / Zakład Socjologii Medycyny, Katedra Epidemiologii i Medycyny Zapobiegawczej)
3
Jagiellonian University Medical College / Collegium Medicum Uniwersytetu Jagiellońskiego, Kraków, Poland (Faculty of Health Sciences, Institute of Public Health / Wydział Nauk o Zdrowiu, Instytut Zdrowia Publicznego)
4
Medical University of Lublin / Uniwersytet Medyczny w Lublinie, Lublin, Poland (Faculty of Health Science, Chair and Department of Management in Nursing / Wydział Nauk o Zdrowiu, Katedra i Zakład Zarządzania w Pielęgniarstwie)
Corresponding author
Maria Kózka
Jagiellonian University Medical College,
Faculty of Health Sciences, Institute of Nursing and Midwifery, Kopernika 25, 31-501 Kraków, Poland
Med Pr Work Health Saf. 2016;67(4):447-54
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ABSTRACT
Background: Nurses constitute the major professional group offering constant hospital patients’ care. Willingness to recommend
their hospital reflects confidence in the offered care, satisfaction and identification with the work place. The aim of the present
study has been to investigate which elements of hospital environment and nurse personal related factors predict recommendation
of the hospital as a place of care by employed nurses. Material and Methods: Cross-sectional, correlation study was, based
on 1723 self-reported, anonymous questionnaires of nurses working in 30 acute hospitals. Data was analyzed using the logistic
regression model, with general estimation equations. Results: About 25% of nurses were unwilling to recommend their hospital
as the place of care. The odds ratio (OR) of the lack of willingness to recommend the hospital was related to assessment of patients’
safety (OR = 0.28, 95% confidence interval (CI): 0.18–0.46, p = 0.00), decrease in the quality of patient care during the preceding
year (OR = 0.62, 95% CI: 0.41–0.93, p = 0.02), overall work conditions (OR = 0.35, 95% CI: 0.22–0.57, p = 0.00), weak cooperation
between nurses and physicians (OR = 0.37, 95% CI: 0.25–0.54, p = 0.00), poor work schedule flexibility (OR = 0.74, 95% CI: 0.55–
0.99, p = 0.04) and educational opportunities (OR = 0.71, 95% CI: 0.54–0.95, p = 0.02) and the level of nurses depersonalization
(OR = 1.78, 95% CI: 1.18–1.68, p = 0.00). Conclusions: The hospital manager should consider strategies which improve patients’
safety and the staff working conditions. Thanks to that they will also achieve better and more competitive image of the hospital in
the local community. Med Pr 2016;67(4):447–454