ORIGINAL PAPER
Crisis in the valuation, emotional labor and occupational burnout among teachers of religion
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Katolicki Uniwersytet Lubelski Jana Pawła II / The John Paul II Catholic University of Lublin, Lublin, Poland (Instytut Psychologii / Institute of Psychology)
Corresponding author
Bogusława Lachowska
Katolicki Uniwersytet Lubelski Jana Pawła II, Instytut Psychologii, Al. Racławickie 14, 20-950 Lublin
Med Pr Work Health Saf. 2015;66(5):687-700
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ABSTRACT
Background: This article presents an analysis of the relationship between the crisis of values and in the valuation, the strategy
of emotional labor, and occupational burnout in the group of lay teachers of religion. In addition, the role of emotional labor
as a mediator of the relationship between the crisis of values and burnout was analyzed. Three strategies of emotional labor
were considered in the study: surface acting, deep acting, and expression of naturally felt emotions. Material and Methods: The
study was conducted in a group of 169 lay teachers of religion (males – 24%, females – 76%), using the Questionnaire for Investigating
Crisis in Valuation developed by Oleś, the Maslach Burnout Inventory, and the Emotional Labour Scale developed by
Diefendorff, Croyle and Gosserand. Results: The crisis of values and in the valuation is an important factor responsible for occupational
burnout in the group of lay teachers of religion. Surface acting and expression of naturally felt emotions mediate the
relationship between crisis in the valuation and emotional exhaustion, depersonalization and lack of personal accomplishment.
Surface acting increases, while the expression of naturally felt emotions decreases occupational burnout. Deep acting is not related
with occupational burnout. Conclusions: It is justified to seek factors favoring the expression of naturally felt emotions, and
also those reducing surface acting. Med Pr 2015;66(5):687–700